A Guide to Sanitizing Phonak’s Roger Devices for Students in the Classroom During COVID-19

Phonak's Roger Select microphone.

Recommended Sanitation Procedure of Roger Devices in Classrooms

As we continue to live under these uncertain conditions, Phonak has devised a sanitation plan that is specifically for COVID-19. These guidelines are meant to be practiced in classrooms, where Roger products are shared between users. 

The novel coronavirus is a respiratory virus that can spread via droplets that are created when an infected person coughs or sneezes. 

When multiple people are sharing any of the hand-held or body-worn devices, like the Roger mic, there’s a risk of transferring the virus from one person to another. Asymptomatic individuals can be carriers of this virus, so it’s important to sanitize in between users. 

This recommendation applies to the following Roger products that are used by multiple students to reduce the risk of transmission:

• Roger Multimedia Hub
• Roger Pass-arounds
• Roger Touchscreen Mic

Recommended Disinfectant 

Use a surface disinfectant, as directed in the instructions on the bottle. This is most effective in killing viruses. Do not use disinfectants with skin moisturizers, ointments, salves or creams.

Do not use bleach (e.g. those which contain chlorine or peroxides) and disinfectants that have ethanol. These can damage materials.

Use the following types of disinfectants:

• Water-based disinfectant solutions
• Or, a disinfectant solution with 70% isopropanol

Proper Cleaning Steps

1. The disinfectant must be used in accordance with the supplier’s specifications (i.e. contact time, rubbing the cleaned item dry after administering the disinfectant, implementing a drying time.
2. Wipe off the device using a disposable cloth or paper towel that is soaked with disinfectant.
3. Discard towels in a waste bin that has a lid covering it, or in a self-containing plastic bag.
4. Do NOT directly spray the disinfectant directly onto the device, and NEVER immerse the device into the disinfectant.
5. Be sure that openings, such as microphone openings, do not come in contact with liquid. This can result in damage to the electronic elements of the devices.  
6. While wiping down the device with disinfectant, do not push any buttons if the device is still wet.

Be aware that alcohol-based cleaning disinfectants can damage the device’s coating and electronic elements. 

If you’re a parent who has a child with hearing loss, or a school administrator who has a student with hearing loss, please call us at Pure Sound Hearing to discuss using the Roger Select ™  Microphone.

If you, or a loved one, are looking for new hearing aids, please contact us at Pure Sound Hearing for a free hearing test and consultation. 

Please be aware that Pure Sound services will only be available by appointment and for essential visits at this time. Essential visits include all appointments that require new hearing aid fittings, repairs and re-fittings. We ask that you please wait in your car, while wearing your mask, and place your hearing aids in a clean zip lock bag.  We will come to your car to get them. If you are having any issues with your hearing aids, or an assistive listening device, please contact us before visiting one of our office locations. 

Contact Us