If you’re an iPhone user who wears hearing aids, you may have been experiencing problems with the latest software update (iOS 15.4) that had led to your device becoming disconnected from your hearing aids. Here are some tips to restore your connection:
Separate the Pairing
Pair Your Hearing Aids Again
Restart each of your devices in order to place them in pairing mode. Put them near your iPhone.
When the hearing aids have been paired, do not turn off your phone for a few days. You should occasionally lower the power so that it can reset. This connectivity issue typically occurs when the phone is switched off and then back on. Leave it alone for a while so that you don’t have to reconnect it every day.
If you are still having trouble connecting your hearing aids with your iPhone or any smartphone, please contact us at Pure Sound Hearing for tech support from one of our hearing instrument specialists.