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Assessing Problems with Hearing Aids

1/13/2023

 
blonde_haired_woman_with_eye_glasses_and_earing_receives_behind-the-ear_hearing_aid_fitting_in_strasburg
If you notice that your hearing aids are not functioning correctly, you might be able to fix the problem yourself. Here are some tips before you contact your hearing instrument specialist.

Do your hearing aids sound weak or are they dead?

First, you should check your batteries. Replace your current batteries with a fresh pair, or place them in the charger if they are rechargeable hearing aids. Please note that your hearing aid batteries drain quickly when you stream calls or audio from your phone. 

Usually, hearing aids sound weak or dead because there’s too much wax or debris build-up. If your hearing aids feature wax guards, replace them with new ones. Your hearing aid provider should have given you cleaning tools (a brush or loop pick), to clean the microphone and receiver.     

Have your hearing aids come in contact with water?

Moisture can collect in the tubing of a behind-the-ear style hearing aid or in the casing where the electrical parts are stored. If your hearing aids get wet from water or sweat, place them in a dehumidifier, drying kit, or even a bowl of dry, uncooked rice. This will help soak out the moisture from your hearing aids. 

Do you hear whistling or feedback noises?

Be sure that the hearing aid is correctly inserted in your ear canal. If feedback noises are still occurring, there may be wax or debris obstructing the hearing aid microphones or your ear canals. In addition to daily cleanings, professional hearing aid cleanings should be done every six months.    

Another reason for the noises may be an improper hearing aid fitting. If that’s the case, contact your hearing instrument specialist so that adjustments can be made. 

Are your hearing aids sliding out of your ears?  

Your hearing aid may slip out of your ears because of moisture buildup in your ear canal. The devices may also shift position when you chew or talk. Hearing aids that feature domes may need a different dome size. A retention wire might need to be added by your hearing instrument specialist. 

Do your hearing aids feel uncomfortable or painful in your ears?

Make sure your hearing aids are properly placed in your ear canals. You should also see if there’s wax buildup in the ear canals. If your hearing aids still feel uncomfortable, the hearing aid dome might need to be a different size, or the customized earpiece may need to be remade to fit better.   

What should you do next?

If your hearing aids are still not working, drop off your hearing aids with your hearing aid provider. 

The devices may be reprogrammed or repaired in their office. It may also be shipped to the manufacturer for more technical repairs that cannot be done in the office. If your hearing aid is not fitting properly, you might need to get a new ear mold impression from your hearing instrument specialist. 

Contact us at Pure Sound Hearing if you are experiencing any problems with your hearing aids, or need new hearing aids. 
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  • home
  • products
    • Rexton Emerald XS 8C RIC
    • Rexton Emerald S 8C RIC
    • Rexton Emerald M 8C RIC
    • Rexton inoX CIC 8C
    • Rexton Mosaic M 8C BTE
    • Rexton Mosaic P 8C BTE
    • Rexton Stellar RIC 8C
    • Rexton Sterling 8C CIC / IIC
    • Rexton Sterling 8C ITE / ITC
    • Signia Active Pro
    • Signia CROS AX
    • Signia CROS Hearing Solutions
    • Signia Insio Charge&Go AX
    • Signia Insio Nx IIC/CIC
    • Signia Insio Nx ITC/ITE
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    • Signia Motion 13 Nx/Motion 13 P Nx
    • Signia Prompt
    • Signia Pure Charge&Go AX & T AX
    • Signia Pure 312 AX
    • Signia Pure 10 Nx
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    • Signia Pure 13 Nx
    • Signia Silk X
    • Signia Styletto AX
    • Signia Styletto X
    • SERVICES >
      • Auditory Training
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    • testimonials
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