​​Why do I need a hearing aid provider? 

1. hearing aid styles must fit in/on the client's ear shape and canal size
2. the style must also fit the proper power, technology, and venting size requirements
3. keeping possible dexterity challenges in mind

Pure Sound hearing aid providers are trained to help clients choose the right hearing aids, rule out medical issues, and provide long term aftercare.

We help clients choose the right hearing aids, from thousands of options.

By analyzing audiometric results, otoscopic inspection information, medical questionnaires, and lifestyle requirements, the provider can determine:

• budget (which technology will work best, while keeping budget in mind)
• size options​
• channels needed (based on hearing shape)
• noise reduction needs (for active lifestyle and/or recruitment)
• venting requirements (to avoid occlusion effects or echoing)
• battery rechargeability options (for convenience and/or dexterity issues)
• power requirements (safe power range that covers the entire loss)
• Rule out medical issues and refer to the proper specialist if needed.
• Audiometric results
• Pure Sound specialists are trained in air/bone testing
• This test compares the difference in hearing between the outer, middle, and inner ear.  The  results will reveal the possibility of more serious issues, such as otosclerosis, otitis media, and acoustic neuroma to name a few.  Our specialists are required to immediately refer clients to the correct specialist if abnormalities are uncovered. 
• Otoscopic inspection
  • ​Pure Sound specialists are trained in otoscopic inspection using proper bracing techniques.
    • This inspection reveals ear canal health, wax blockage, hearing aid size possibilities, otitis externa,  and tumors, for example.
• Medical Questionnaire 
  • Our specialists complete a Medical Questionnaire with our clients to rule out the the symptoms of vertigo, sudden hearing loss in one or both ears, ear drainage, and ear pain.  If these symptoms are noted, our specialists are required to refer to the proper specialist for medical clearance before proceeding. 
  • Lifestyle Requirements
    • Match the technology with each client's individual needs.
      • for example
        • technology matched to a client who loves music and sings
        • technology matched to a mechanic who must hear vehicle sounds louder than normal
        • technology matched to a client who needs to hear phone conversations in both hearing aids
        • technology matched to a taxi driver who wants to hear conversations from behind
        • technology matched to a client who cannot change batteries due to dexterity issues
• Initial Fitting
  • ​Getting off to a good start is vital to long term better hearing success.  A poor initial fit may cause a potential wearer to give up and not get help for years.  Pure Sound hearing aid providers are trained to:
    • ​Fit hearing aids using a critical gain tests, which measure the shape of the ear canal to account for potential feedback (hearing aid whistling)
    • The nuances of different hearing aid programming software across all manufacturers.  Pure Sound's state of the art software automatically installs hearing test results into all manufactures software, allowing for quick, error free fittings of any hearing aid from any manufacturer. 
    • Counseling for expectations based on the level of hearing loss and technology chosen.
      • For instance, a person with mild hearing loss will hear better with basic technology than a person with moderate hearing loss with advanced technology.  This is usually because of the amount of inner ear nerve damage.  Our specialists can help set our clients expectations, based on these and other factors.
    • Hearing aid operating instructions
    • In office and telecare post delivery follow up adjustments 
• Long term aftercare
  • ​Because hearing aids are exposed to wax, dust, pollen, sweat, and more, they need serviced.  Also, hearing changes over time so the initial fitting will no longer be appropriate over time.
    • Pure Sound hearing aid providers are trained to:
      • ​Clean and repair all hearing aid brands.  Most hearing aids require maintenance every 6 months, which we provide at our on site labs.  An otoscopic inspection is performed during this visit to determine wax build up and ear irrigation recommendations. 
      • A hearing test and reprogramming is recommended every 2 years for most clients.
        
      • Support
        •   Our providers are trained and supported by over 75 hearing professionals provided by our many manufacturers.
          • ​​ Our staff receives in office, phone, web based, and on site training at our manufacturers training facilities.
          • Our support staff consists of Doctors, Audiologists, and Hearing Aid Specialists.  These specialists have access to our in office programming via remote support  They can take control of our programming software for training and to help clients with difficult fittings.