What Should You Do if Your Hearing Aids Stop Working?

If you notice that your hearing aids have suddenly stopped working, there might be a quick and easy way to fix it. Eventually the devices might need to be taken to your hearing instrument specialist, but you also may be able to fix it yourself.

Are You Hearing Static or Broken Noises?

If your hearing aids stopped functioning, the most common reason is low battery power. Be sure that the battery is completely charged or it is brand new - batteries normally last for a week if your hearing aids are used routinely. You can lengthen the battery life by switching off your hearing aids when they are not being used, or taking the batteries out of your hearing aids. It’s best to store the batteries and the hearing aid itself away from moist, hot, and cold temperatures. In other words, do not store your hearing aids or batteries in the refrigerator, keep them away from steamy bathrooms and shield them from the rain. 

Static noises may be caused by receivers that become clogged or dirty, covered in lint or other debris, and possibly flawed programming. You could also change the channels or volume if the static persists.  

Do You Hear Whistling in You Hearing Aids?

One of the most common explanations for a whistling sound are hearing aid devices that do not fit comfortably. When you buy your hearing aids, the device should be customized to the size of your ears and your personal hearing needs. 

If you hear whistling noises when you wear your hearing aids for the first time, remove them from your ears and adjust them. If you are still hearing a whistle even when they fit comfortably in your ears, there may be cerumen (earwax) built up which causes a blockage, or the volume might be too loud.

Are You Unable to Hear Anything at All?

If you sense that the sound on your hearing aids are not functioning properly, make sure they are switched on and the volume is loud enough for you to hear. There’s a chance that you may have unintentionally tapped or switched something while placing them into your ears. Double check your batteries, you might need to replace them. 

If you still can’t hear anything, look at the hearing aid tubes and receiver. They may be dirty or plugged with earwax. It’s best to clean after you remove the batteries and clean every surface with a dry cloth. Use a proper cleaning brush and wax pick provided by your hearing instrument specialist. 

When is it Time to Get a Professional to Help?

If you need a more thorough cleaning, it is recommended that you go to your hearing instrument specialist. You can also get batteries, tubes, wax guards from them. 

Most hearing aids include a protection plan or warranties. These are useful when you are unable to resolve the problem yourself and need a professional to help. If your hearing aid continues to have these problems, even with the help from a professional, it may be time to replace part of the hearing aid or get a new device altogether. 
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Contact us at Pure Sound Hearing Aids if your hearing aids have stopped working. Our hearing instrument specialists will be able to determine the best solution for you!

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